TeleTech creating 300 jobs in new customer experience center

SCOTT COUNTY, Va. — TeleTech Holdings, a leading provider of customer experience, engagement and growth solutions, will establish a customer experience center in Scott County. The company will invest $4.07 million and create 300 new jobs.

Gov. Terry McAuliffe said, “I am thrilled to announce this big win for our commonwealth and for a region that will certainly benefit from this increase in jobs and economic activity. Companies like TeleTech play a key role in our efforts to build a new Virginia economy, and we look forward to growing the partnership for years to come.” 

TeleTech, founded in 1982, helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. Servicing over 80 countries, TeleTech’s 40,000 employees live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

Source: Virginia Governor’s press release

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Delores Jackson

Delores Jackson was Director of Corporate Learning for Oklahoma City Community College for eight years, consulting with business leaders to determine the training and develop needs of their employees, designing the programs, and managing a staff of professional trainers. ...