Minacs adding 400 to Richmond call center staff

RICHMOND, Va. — Minacs plans to hire more than 400 full-time employees at its Richmond call center operation. The business solutions company is adding the positions to accommodate a call volume increase for a health care client.

Minacs opened the office more than two years ago and currently has 200 full-time employees. The company expects to quadruple in size by the end of 2015, and is recruiting team leaders and supervisors to manage inbound calls. Minacs offers competitive wages and perks such as performance incentives, paid training and tuition reimbursement.

According to its website, Minacs is a leading business solutions company that partners with global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare and public sectors. It leverages years of process, domain and technology expertise to deliver superior business value to clients with its seamless customer experience, marketing, finance and accounting and back office solutions and services. Minacs has 21,000 experts across three continents in 35 centers.

Source: Virginia Business

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Delores Jackson

Delores Jackson was Director of Corporate Learning for Oklahoma City Community College for eight years, consulting with business leaders to determine the training and develop needs of their employees, designing the programs, and managing a staff of professional trainers. ...